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Support & Feedback Channels

Contact Our Engineering Team

Have questions about X's weighted character rules, found an edge-case calculation bug, or want to suggest a new tool feature? We actively review technical feedback.

Technical Support

Report character calculation discrepancies or browser rendering errors.

Feature Ideas & UI

Suggest new thread templates, Unicode styles, or export shortcuts.

Security & Privacy

Responsible disclosure for web vulnerabilities and data governance queries.

Send a Message or Bug Report

Use the form below to compile a formatted inquiry. You can submit via your local mail client or copy the diagnostic summary directly.

Direct response SLA: Within 24–48 hours

Bug Reporting Guidelines for Creators

To help us diagnose and reproduce character calculation anomalies quickly, please provide the following details in your message:

  • The exact text string: The raw text that caused the mismatch between our tool and X.
  • Observed vs. Expected count: The number displayed in our gauge versus the count reported by X's web or mobile interface.
  • Link or Emoji specifics: Whether the text contained non-standard URL schemes or complex Zero-Width Joiner (ZWJ) emoji combinations.